The Blog

Operation Bush Signal

Jack Thompson

Published on: 31/07/2025

Shannon Jones and his mates Billo and Coops head to a remote ranger station in Cape York to fix a critical satellite system used to track crocodiles, joined this time by Zoe, a fearless network engineer from Darwin. With the trackers offline and tourist season ramping up, the team races to repair storm-damaged equipment. Zoe climbs the tower to patch cables while Shannon and the crew restore the server and reboot the system. Together, they bring the network back online just in time to prevent another close call. Zoe proves herself as a vital new member of the team, earning a spot on future outback missions.

Roo Tall Tales

Why Do You Need Proactive IT Support?

Jack Thompson

Published on: 28/06/2025

Relying solely on a help desk means reacting to problems after they occur, which can cost your business valuable time and money. Proactive IT support, on the other hand, focuses on preventing issues before they happen through continuous monitoring, regular maintenance, and strategic planning. It minimizes downtime, enhances cybersecurity, supports future growth, and offers predictable costs—all while keeping your systems running smoothly. For small businesses, especially in fast-paced environments like Knoxville, proactive IT support isn’t a luxury—it’s a necessity.

Computer Support